Privacy Policy

Introduction

Investors Title Search ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property title search automation platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through Stripe)
• Company information (business name, address)
• Property information (addresses you search)

Automatically Collected Information

When you access our services, we automatically collect certain information:

• Log data (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, features used)
• Device information (device type, unique identifiers)
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third parties, including:

• Google OAuth (if you sign in with Google)
• County public records (property ownership, liens, judgments)
• Payment processors (transaction confirmations)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your title search requests and generate reports
• To process payments and manage subscriptions
• To send you service-related communications (order confirmations, reports)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues or fraud
• To analyze usage patterns and improve user experience
• To comply with legal obligations and enforce our terms

Data Storage and Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit (HTTPS/TLS) and at rest
• Secure cloud infrastructure (Google Cloud Platform)
• Regular security audits and vulnerability assessments
• Access controls and authentication (Firebase Auth)
• Payment data security (PCI DSS compliant via Stripe)

Your data is stored on secure servers located in the United States. We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Third-Party Services

We use the following third-party services that may collect information:

These third parties have their own privacy policies. We encourage you to review them.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for the website to function (authentication, session management)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences

For more information, see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@investorstitle.com.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell your personal information.

To submit a CCPA request, email privacy@investorstitle.com with "CCPA Request" in the subject line.

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

Legal Basis for Processing: We process your data based on:

• Contract performance (providing title search services)
• Consent (marketing communications, cookies)
• Legitimate interests (fraud prevention, service improvement)
• Legal obligations (compliance with laws)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (cloud hosting, payment processing, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect rights and safety
• With Your Consent: When you explicitly agree to share information

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country.

We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: